OnStar Expands Offering New Member Services and App
For over 25 years, the little blue and white OnStar button has been a familiar site to Valley Buick GMC and other GM vehicle customers. What started as a means of instant access to emergency services has expanded to also automatically send information about the vehicle’s condition and GPS location to OnStar call centers, determine on-demand vehicle diagnostics, enable stolen vehicle tracking, and even provide turn-by-turn navigation. OnStar has now produced the downloadable OnStar Guardian app, by which OnStar can expand its services to motorcycle riding and even in the home.
“We believe that everyone, everywhere deserves to feel safe. That’s why we keep innovating to bring that feeling to more people in more places than ever before,” said Mike Devereux, vice president of OnStar Safety and Connectivity.
Ride With OnStar on your Motorcycle
By having the OnStar Guardian App on their phone, motorcyclists can now avail themselves of the following services:
- Detecting when a member is riding based on the smartphone’s sensors. It also can determine when a sudden change in acceleration occurs, signaling a crash.
- Notifying OnStar Advisors in the case of an emergency, who are able to triage a situation, connect with first responders and provide temporary medical assistance.
- Accessing Roadside Assistance when in need of towing, a jump, or even gasoline.
Hey Alexa!
OnStar has teamed up with Amazon Alexa for home use. If you have an Alexa device in your home, you can simply say, “Alexa, call for help!” and you will be connected to a trained OnStar Emergency advisor.
OnStar Insurance Uses Driving Data to Help You Save
OnStar now has an automotive insurance division that can offer rates based on how you drive. Thus, if you are a safe driver, you will be rewarded with savings for your safe driving behaviors. There are additional discounts for having advanced safety features like Adaptive Cruise Control and Forward and Rear Collision Mitigation, which OnStar will automatically detect.
“We have some unique advantages. The OnStar in-vehicle data; always with customer consent; is incredibly powerful in our ability to segment risk, to better price risk, and to give the really good drivers out there – the discount they deserve” said Andrew Rose, president of OnStar Insurance.
Though they interact, OnStar and OnStar Insurance are separate organizations, so subscribing to one does not obligate you to the other. You will find OnStar capability on every new vehicle sold at Valley Buick GMC, but the services are not available until the system is activated. The Vehicle Diagnostics, Dealer Maintenance Notification, GM Smart Driver, and Marketplace services are free for 10 years after a new vehicle purchase, with other services available on a subscription basis. To get details on all of OnStar’s services, Contact one of our Valley Buick GMC sales professionals.
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