Customer Testimonials
Justin is great!!! Sold me the best hummer ever
Great experience with the team at Valley GMC including Tristen, Hilary, and Jim in finance. Smooth, quick, and stress free experience.
A breze to work with. Went to their web site, found the Yukon I wanted, made an offer on line, got a phone call back within minutes, deal made and went into dealership and car was there and ready to go. Signed the paper work and out the door in no time.
Justin was a great help! So happy with my experience and new truck
Chris Cartwright was amazing to work with. Not only was he able to get me approved but he was also very trustworthy and honest and I thoroughly enjoyed how he conducted business with me. The finance team and the managers were all amazing and I would absolutely recommend this dealership.
Working with Hilary was a fresh of breath air! She made the dreaded car buying experience painless and was super helpful in getting everything I wanted out of my car.
From beginning to end my experience was top rate. I utilized their on line shopping and worked with Hilary and Tristen, both went above and beyond to make me happy. I am. We will definitely go to Valley GMC for our next vehicle.
Justin is a great seller, friendly
Justin is a great seller
Great customer service from the sales staff to the end of the deal. Very happy with the whole buying experience.
(Translated by Google) Excellent service, of the 4 dealers I visited, he was the one with the best service, thanks to Cris I now have my new truck. (Original) Excelente servicio, de 4 dealers que visité fue el que mejor atendió, gracias a Cris ahora tengo mi nueva camioneta.
Had the best experience buying my car from Valley GMC. Customer service was superb and the whole transaction from start to finish was flawless. We will go there for our next vehicle. If you are looking, try them first. You won't be disappointed.
I would highly recommend Valley GMC if you're looking to buy a new car! Our experience was amazing. Bryant and Hillary did a wonderful job of making sure all our needs were met. We left smiling and confident in our purchase.
Great experience with a tremendously helpful and friendly sales staff
Traded in a “less than” lemon and landed a great vehicle. Whole staff was friendly and fast. I would send my kids here for a vehicle.
Justin was so helpful through the whole buying process! Got me in and out in no time! We’re coming back to see Justin for my finances truck next week!! Yessssss! 🤘🏽
Super friendly and helpful folks from the GM down. Hilary, Tristian, Brandyn and Mitch in sales were fantastic. Bryant the GM is very approachable. Brandon and his team in service are great to work with and if you need some cool accessories, go see Ewan! They’re a great team and they get an A+ from me. Thank you Hilary and Tristian for your time and patience in helping me get to know my new Hummer EV.
Amazing customer service. They truly care about making sure you get what you are looking for and not just getting a sale. Justin, Tristen, Hilary and Brian are all top notch!
I had a good experience mentioned that I wanted to trade in my wrx for an Sti and they got right in to it the process was fast . They had the car already pulled in so I can look at when I got there and Hilary did good on explaining and showed me the numbers of what the price came down to and overall really friendly and fast .
Everything went nice and smooth. Associate was friendly and provided detailed information and suggestions.
excellent sales team that listens to customer requests and who are not afraid to share preliminary pricing on a best-deal offer package. Thank you Hilary you're the best
Easy to work with not pushy at all
Love our new Yukon! Hilary was great to work with!
Chris sales rep- great guy, gave me pizza and attended me like I was a king:) great conversation and a humble guy, if you get a car go to this guy.
I recently purchased a GMC Denali pickup truck, and I had the pleasure of working with Chris throughout the process. From the moment I walked in, Chris was incredibly professional, knowledgeable, and attentive. He took the time to answer all my questions and made sure I was comfortable with every detail about the truck before making the purchase. Chris’s commitment to customer satisfaction was evident, and he never once made me feel rushed or pressured. He guided me through the entire process seamlessly and made sure I got a great deal on my new Denali. If you’re in ...
Chris Cartwright helped me in purchasing a truck here and was extremely helpful! I bought from out-of-state, and everything was completed, and ready to go when I arrived. Chris was knowledgeable and friendly. Highly recommend.
I recently purchased a 2021 Terrain a Valley GMC in Auburn. Hilary Wood helped me with my purchase and was so helpful with the process. She provided several vehicles to choose from, sent videos to aid in my decision, and made she I ended up with a vehicle which suited my needs and was within my budget. I will reach out to her again for assistance with my next car purchase.
Chris Cartwright at Valley GMC in Auburn is exactly who you’re looking to work with on your next vehicle purchase. Chris expertly understands that transparency, expediency, and friendliness are the 3 most valuable qualities in any transaction. I’ll seek Chris out to make our next vehicle purchase.
Chris Cartwright and the people at Valley Buick GMC were straight forward and hassle free. I would buy from them again and I have recommended Chris to others. Thanks Chris!
Chris Cartwright was an excellent salesmen and was very friendly and informative with out being pushy. We love our 'new to us' Chevy and plan on going on many camping trips and adventures!
I got a 2024 camry from here and chris cartwright was the best help made everything easy and smooth
I was a ball of nerves to purchase my new Buick outright and had my husband do most of the work, going to the dealership and negotiating for me. I am so thankful he was put in the hands of Chris Cartwright! My husband felt no pressure and Chris made everything so easy. I literally only had to go in and sign papers. The day of the sale, I called Chris telling him how nervous I was and he was amazing and reassuring. I felt a lot more confident working with him after I saw how many great reviews he ...
The car buying experience at Valley GMC was very easy, transparent and straight-forward. I would highly recommend Valley to anyone looking for a new truck.
Great job Chris on getting me into my pristine 2006 GMC Sierra 2500HD. This is my 4th GMT400 truck. Very capable, simple, and easy to drive. Extremely hard to find one that hasn’t been worked to death especially from a GMC dealer. We couldn’t find a scratch! Thanks for seeing the value in this unit and not sending it out for auction. It was a joy to work with you and your service department. Well done.
I got my first car here! Chris Cartwright sold it to us, and he was awesome and super friendly. He made the process super easy and reduced the anxiety about all the paperwork that comes with buying a car, and made the process really smooth. Thanks!!
Truly a great experience, minus our trade in S***ting the bed on the test drive. The team at valley quickly pivoted with a solid second option by selling the car at auction. It worked out very well for my family. We’re very happy with our new vehicle. The finance process was very stress free and short. Thank you Chris and the team at Valley GMC
Great team was fast and easy to work with! Very happy with our purchase.
Justin was great! I would recommend him and the dealership to anyone. Justin is my go to guy forever!
We bought a used pick up from Valley GMC. We had a great experience working with Chris Cartwright! He was pleasant, knowledgeable, and willing to go the extra mile! I would definitely call on him again!
My dad has been pushing me to get a GMC for a few years now. Thanks to Chris Cartwright for helping me find the perfect vehicle that checked all the boxes. The 2024 GMC Sierra 1500 Denali Ultimate Duramax was the one for us. Chris listened to me and helped dial in exactly what I needed. He’s personable, friendly and allowed me to take my time in the decision making.
Haley and Tristian did an excellent job answering my questions while providing the written documentation on the lease offer request before visiting. It is worth the drive south inorder to be treated fair indeed!
Nice people when you meet them direct you all proceed of how to to get nice deal
Chris Cartwright was easy to work with. Would send a friend here. Deal was completed in a timely manner.
They're an Outstanding Dealership, with Excellent Customer Service! Please go there you wouldn't be disappointed. Very Happ with the outcome in whatever you purchased.
Brandyn, Tristan and Hilary at Valley GMC in Auburn, WA were very easy to work with, very responsive, knowledgeable and personable. They made the whole process much easier than just about any other car dealership I’ve worked with
Recently purchased a new car at Valley and the team there was fantastic! They found a vehicle which will meet my needs for the next few years. Everyone was super friendly and helpful in both the sales, finance, and service departments. Would recommend them anytime!😀
I knew what I was looking for, so I wasn't a hard sell. They had the best price in WA and OR.
Reached out Valley GMC and Hilary helped find the exact model I was looking for. She set me up with Keith. He was great, made the decision process stress-free. I highly recommend both of these individuals.
Very courteous, responsive, knowledgeable. Provided good answers to my questions, the delivery process was quick and efficient.
Made the hassle and hoops of buying a car easy. They were extremely helpful in all aspects and honest and upfront. Great people!
Chris cartwright was excellent, very professional attentive and really helpful, the process was really mild, I totally recommend him 👍
I ordered my 2024 GMC Sierra EV Denali Edition 1 from Valley GMC back in October 2022. Over the next 2 years, I would pester them with updates about the truck that I would hear on the forums. They would always humor me and reach out to GM to see about the updates. They were great throughout the whole process. Then as the trucks started to be ordered, again I pestered and again they got me the info and quickly got my order in. We continued this dance all the way until the truck was in transit. I was expecting my truck to arrive ...
It was surprisingly fast. And everyone was extremely helpful. Definitely would recommend shopping here for you next truck
Great Experience working with me over the 2 years waiting for my custom vehicle order. They communicated well throughout the whole process.
I had a great experience with Valley GMC. I literally just bought a 2024 GMC Denali Sierra 3 weeks ago at Seaview GMC. Rena and her team reached out to me to inform me of the new arrival of the EV Sierra truck. I was curious and drove down to take a look. Before you know it, I traded in my new truck for this bad boy! Couldn’t be happier with the whole process and the first GMC EV Denali Truck! Thank you guys for making it a great experience and showing value! Looks great in my driveway!
Very pleasant and meticulous. Made the withdrawal feel very secure! Friendly & fast! hands down, one of the best investor. Easiest investment I've ever made, thank you MRS. Elizabeth Bays. Contact her now and invest with her if you're into Forex, stock / Crypto trading. Her contacts: WhatsApp: +1 406-213-4843 Email:[email protected] Facebook:Elizabeth Bays
Worked with Kieth Schumacker and the experience was excellent
Greatest experience buying a vehicle. Thanks to Hilary and Tristen. I tried many other dealerships before finding them. Low pressure, and they were patient. HIGHLY recommend.
Hilary Wood is awesome, thanks for your persistence and help with the perfect GMC!
If you want good professional service, stop by Valley GMC, LLC. You will not be disappointed. My car was in a body shop having repairs done and it took them 39 days to get it back to me. When they did, my battery was completely dead. I made it to the shop just before closing and they swapped out batteries, reset my tire sensors and I was on my way! Thanks for all the hard work!
I recently purchased a BMW X5 from Valley GMC, and I had the pleasure of working with Chris Cartwright throughout the process. Despite living cross country, Chris made the entire experience seamless and stress-free. From the start, Chris went above and beyond by taking numerous pictures and providing an in-depth walk-around video of the car. This attention to detail was crucial in making me feel comfortable with my purchase. He even arranged a third-party pre-purchase inspection, ensuring that I had complete confidence in the car's condition before finalizing anything. Once I decided to move forward, Chris made the financing ...
Great dealership, great experience! Chris Cartwright was very helpful and courteous
Literally the best buying experience anyone could have! Hilary and Bryant both went out of their way to insure everything was perfect!
Worked with Chris Cartwright to buy and F150 and he was great. Great guy and easy to work with. Was very helpful and generous with test drives and any information we wanted. The truck had some front end noise that the service department here and at Way Scarff Ford claimed they couldn’t hear, then I heard it driving the truck home after they had kept it for multiple days with no fix. So I had to resolve that issue by myself, but I understand that is not Chris’s department and he was still as helpful as he could ...
Found our new Yukon XL at Valley GMC. I had been looking all over the US for an very specific specs. We live in TN so was a little hesitant about the entire buying process. I was lucky enough to get Mr. Chris Cartwright as my sales associate. He went over and beyond to be sure that I had all of the information, videos , and photos of the vehicle to feel good about my purchase. The purchase process was extremely simple with Valley GMC team doing all the heavy lifting. Chris even arranged a transport for the vehicle to be ...
Excellent service, helpful and courteous. Great car, great price. They even stayed open late to finish the deal.
The customer experience at the dealership is severely impacted by GM itself: Bad software, bad features, lack of tech support to the techs, etc., etc. So the dealership can only do so much, and nothing more - all because of GM!
I worked with Justin for my vehicle, and he was very very helpful. He’s so kind and honest!
I had an appointment for a service repair on my truck and the issue was resolved by the end of the day. Within 24 hours, a completely different and more serious issue reared it's ugly head. Randy was able to take my truck back in, the morning I called. That more serious issue was resolved by the end of the day. I greatly appreciate the tech who was able to diagnose the issue and repair, what to me seemed like NO easy task, all in the same day! Even without an appointment! Thank you!
Very helpful and product knowledgeable, friendly too. Have purchased multiple vehicles from Valley GMC & will again. A family run business makes a difference.
Had an amazing experience here at GMC valley, I needed a vehicle quickly and Hilary made it possible for me. She was very responsive the during the process, and got me in and out. No hiccups, smooth process, calm atmosphere. Jim was awesome & walked me through every detail of my warranty and answered my questions thoroughly, and a big shoutout to Bryant as well. Thank you GMC Valley!
For me, buying a car is not my favorite experience. But the people at Valley GMC made it pleasant and painless, so much so that I returned for round 2 :). First I worked with Tristen to lease my car 3+ years ago. This was a new brand for me and he was very helpful in every way, even helping me to set up my infotainment center and link my phone etc before I drove out of the lot. Fast forward 3 years and I received friendly, no pressure, calls from Hilary and Rena offering to assist in the lease end process. Ultimately I ...
Good communication. Made the buying process good. And my sales gal was super sweet and knowledgeable.
Everyone at the Dealership is professional and always willing to help. My experience was quick and easy. I would only recommend Valley GMC to anyone for all your vehicle needs.
Average experience, nothing special. Pretty simple and straightforward to deal with, average price on vehicle. Didn't get pushy or weird until we got to the back office and refused the "upsales" like extended warranty and prepaying for "oil changes" etc. It got a lil tense as we repeatedly declined, but i think all dealers do that nonsense. The truck was kinda dirty from sitting on the lot when i bought it, once we got it home and washed it, we discovered several scratches, paint chips and deep swirls in the clear coat. They were very ...
Had a good experience. Very light mood/relaxed in the dealership. I shopped on line and knew what I was looking for when I came in. No pressure to find something else. Thanks, Jared Goodson
Very professional and friendly. New model training (Acadia) was very good. Truly Ladies and Gentlemen serving Ladies and Gentlemen!
Worked with Hilary on my deal, super transparent, friendly, respected my time and set the right expectations from the get go. Would definitely do business with Hilary again, she is a rockstar in my book because of the trust and transparency she built. Follow through with everything she said she was going to do from Point A to B. That means a lot in my book. Thanks Hilary!!!
Great buying experience, 5 star customer service
Great service!
justin was awesome. i came in on a used truck and went home in a beautiful new 2024 sierra. i would recommend anyone to buy from this dealership and justin inparticular. justin was so awesome i cant thank him enough
From the sales team to service, they were very professional and helpful! Kept me updated on progress! It is my 5th car I have bought from them! Highly recommend Hillary in sales!!!
It was fantastic. I was in and out, Bryant did an excellent job for me, will absolutely purchase from Valley Auburn GMC again!
I recommend Valley GMC to anyone looking to purchase a new or used vehicle! I worked with Colin who was respectful, friendly, and did his job well without being pushy. He contacted me appropriately during the process while also giving me my space. This was my first experience purchasing a vehicle entirely in my own (without a spouse) and I did not feel taken advantage of in any way. In addition to Colin, I worked with Jim for completing paperwork and with Toby in the service department. I could not speak more highly of this dealership as everyone from these ...
Fast friendly service.
I was able to have additional work done without being inconvenienced. Service was prompt and staff was courteous.
Met all my expectations and I had a nice waiting room to hang out in a do some of my work
We are moving out of the country and needed to sell our vehicles. Chris Cartwright saw our add, reached out to us with an offer. It was definitely a reasonable offer and the sale went very smooth. No bickering or haggling. The staff was helpful, honest and professional. I would buy from these guys if we ever move back to the area!
Such an amazing experience buying a truck today with Valley GMC. My Sales Consultant Chris made the process smooth and easy. He had the vehicle ready for my appointment and answered any questions I had. Very professional, respectful, and attuned to my needs. I was able to make my decision with ease. Thank you Chris, Jim, and the rest of the team at Valley GMC for all of your help!
Working with Hilary was a pleasure from start to finish. She made the car selling process incredibly smooth and stress-free. Her communication was excellent and she was very accommodating with scheduling. Hilary handled everything efficiently. I would highly recommend her to anyone looking to sell their vehicle.
Not only was the service quick and friendly, they also worked tirelessly to remove the release valve that Jiffy Lube stripped. I am so thankful that they were able to get me in and out quickly and replace the valve that another company ruined. Thanks to George and Sarina!!