Customer Testimonials

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Google Oct 31, 2024

Justin is great!!! Sold me the best hummer ever

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Google Oct 30, 2024

Great experience with the team at Valley GMC including Tristen, Hilary, and Jim in finance. Smooth, quick, and stress free experience.

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DealerRater Oct 27, 2024

A breze to work with. Went to their web site, found the Yukon I wanted, made an offer on line, got a phone call back within minutes, deal made and went into dealership and car was there and ready to go. Signed the paper work and out the door in no time.

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Google Oct 26, 2024

Justin was a great help! So happy with my experience and new truck

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DealerRater Oct 25, 2024

Chris Cartwright was amazing to work with. Not only was he able to get me approved but he was also very trustworthy and honest and I thoroughly enjoyed how he conducted business with me. The finance team and the managers were all amazing and I would absolutely recommend this dealership.

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Google Oct 21, 2024

Working with Hilary was a fresh of breath air! She made the dreaded car buying experience painless and was super helpful in getting everything I wanted out of my car.

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DealerRater Oct 20, 2024

From beginning to end my experience was top rate. I utilized their on line shopping and worked with Hilary and Tristen, both went above and beyond to make me happy. I am. We will definitely go to Valley GMC for our next vehicle.

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Facebook Oct 20, 2024

Justin is a great seller, friendly

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Google Oct 20, 2024

Justin is a great seller

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DealerRater Oct 19, 2024

Great customer service from the sales staff to the end of the deal. Very happy with the whole buying experience.

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Google Oct 18, 2024

(Translated by Google) Excellent service, of the 4 dealers I visited, he was the one with the best service, thanks to Cris I now have my new truck. (Original) Excelente servicio, de 4 dealers que visité fue el que mejor atendió, gracias a Cris ahora tengo mi nueva camioneta.

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Google Oct 18, 2024

Had the best experience buying my car from Valley GMC. Customer service was superb and the whole transaction from start to finish was flawless. We will go there for our next vehicle. If you are looking, try them first. You won't be disappointed.

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Google Oct 18, 2024

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Google Oct 18, 2024

I would highly recommend Valley GMC if you're looking to buy a new car! Our experience was amazing. Bryant and Hillary did a wonderful job of making sure all our needs were met. We left smiling and confident in our purchase.

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Google Oct 14, 2024

Great experience with a tremendously helpful and friendly sales staff

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DealerRater Oct 13, 2024

Traded in a “less than” lemon and landed a great vehicle. Whole staff was friendly and fast. I would send my kids here for a vehicle.

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Google Oct 13, 2024

Justin was so helpful through the whole buying process! Got me in and out in no time! We’re coming back to see Justin for my finances truck next week!! Yessssss! 🤘🏽

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Google Oct 11, 2024

Super friendly and helpful folks from the GM down. Hilary, Tristian, Brandyn and Mitch in sales were fantastic. Bryant the GM is very approachable. Brandon and his team in service are great to work with and if you need some cool accessories, go see Ewan! They’re a great team and they get an A+ from me. Thank you Hilary and Tristian for your time and patience in helping me get to know my new Hummer EV.

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Google Oct 10, 2024

Amazing customer service. They truly care about making sure you get what you are looking for and not just getting a sale. Justin, Tristen, Hilary and Brian are all top notch!

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Google Oct 10, 2024

I had a good experience mentioned that I wanted to trade in my wrx for an Sti and they got right in to it the process was fast . They had the car already pulled in so I can look at when I got there and Hilary did good on explaining and showed me the numbers of what the price came down to and overall really friendly and fast .

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Google Oct 10, 2024

Everything went nice and smooth. Associate was friendly and provided detailed information and suggestions.

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DealerRater Oct 10, 2024

excellent sales team that listens to customer requests and who are not afraid to share preliminary pricing on a best-deal offer package. Thank you Hilary you're the best

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Google Oct 6, 2024

Easy to work with not pushy at all

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Google Oct 4, 2024

Love our new Yukon! Hilary was great to work with!

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Google Oct 3, 2024

Chris sales rep- great guy, gave me pizza and attended me like I was a king:) great conversation and a humble guy, if you get a car go to this guy.

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Google Oct 1, 2024

I recently purchased a GMC Denali pickup truck, and I had the pleasure of working with Chris throughout the process. From the moment I walked in, Chris was incredibly professional, knowledgeable, and attentive. He took the time to answer all my questions and made sure I was comfortable with every detail about the truck before making the purchase. Chris’s commitment to customer satisfaction was evident, and he never once made me feel rushed or pressured. He guided me through the entire process seamlessly and made sure I got a great deal on my new Denali. If you’re in ...

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Google Sep 30, 2024

Chris Cartwright helped me in purchasing a truck here and was extremely helpful! I bought from out-of-state, and everything was completed, and ready to go when I arrived. Chris was knowledgeable and friendly. Highly recommend.

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Google Sep 30, 2024

I recently purchased a 2021 Terrain a Valley GMC in Auburn. Hilary Wood helped me with my purchase and was so helpful with the process. She provided several vehicles to choose from, sent videos to aid in my decision, and made she I ended up with a vehicle which suited my needs and was within my budget. I will reach out to her again for assistance with my next car purchase.

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Google Sep 30, 2024

Chris Cartwright at Valley GMC in Auburn is exactly who you’re looking to work with on your next vehicle purchase. Chris expertly understands that transparency, expediency, and friendliness are the 3 most valuable qualities in any transaction. I’ll seek Chris out to make our next vehicle purchase.

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Google Sep 30, 2024

Chris Cartwright and the people at Valley Buick GMC were straight forward and hassle free. I would buy from them again and I have recommended Chris to others. Thanks Chris!

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Google Sep 29, 2024

Chris Cartwright was an excellent salesmen and was very friendly and informative with out being pushy. We love our 'new to us' Chevy and plan on going on many camping trips and adventures!

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Google Sep 29, 2024

I got a 2024 camry from here and chris cartwright was the best help made everything easy and smooth

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Google Sep 29, 2024

I was a ball of nerves to purchase my new Buick outright and had my husband do most of the work, going to the dealership and negotiating for me. I am so thankful he was put in the hands of Chris Cartwright! My husband felt no pressure and Chris made everything so easy. I literally only had to go in and sign papers. The day of the sale, I called Chris telling him how nervous I was and he was amazing and reassuring. I felt a lot more confident working with him after I saw how many great reviews he ...

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DealerRater Sep 29, 2024

The car buying experience at Valley GMC was very easy, transparent and straight-forward. I would highly recommend Valley to anyone looking for a new truck.

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Google Sep 29, 2024

Great job Chris on getting me into my pristine 2006 GMC Sierra 2500HD. This is my 4th GMT400 truck. Very capable, simple, and easy to drive. Extremely hard to find one that hasn’t been worked to death especially from a GMC dealer. We couldn’t find a scratch! Thanks for seeing the value in this unit and not sending it out for auction. It was a joy to work with you and your service department. Well done.

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Google Sep 29, 2024

I got my first car here! Chris Cartwright sold it to us, and he was awesome and super friendly. He made the process super easy and reduced the anxiety about all the paperwork that comes with buying a car, and made the process really smooth. Thanks!!

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Google Sep 28, 2024

Truly a great experience, minus our trade in S***ting the bed on the test drive. The team at valley quickly pivoted with a solid second option by selling the car at auction. It worked out very well for my family. We’re very happy with our new vehicle. The finance process was very stress free and short. Thank you Chris and the team at Valley GMC

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Google Sep 28, 2024

Great team was fast and easy to work with! Very happy with our purchase.

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Google Sep 28, 2024

Justin was great! I would recommend him and the dealership to anyone. Justin is my go to guy forever!

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Google Sep 28, 2024

We bought a used pick up from Valley GMC. We had a great experience working with Chris Cartwright! He was pleasant, knowledgeable, and willing to go the extra mile! I would definitely call on him again!

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Google Sep 28, 2024

My dad has been pushing me to get a GMC for a few years now. Thanks to Chris Cartwright for helping me find the perfect vehicle that checked all the boxes. The 2024 GMC Sierra 1500 Denali Ultimate Duramax was the one for us. Chris listened to me and helped dial in exactly what I needed. He’s personable, friendly and allowed me to take my time in the decision making.

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Google Sep 25, 2024

Haley and Tristian did an excellent job answering my questions while providing the written documentation on the lease offer request before visiting. It is worth the drive south inorder to be treated fair indeed!

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Google Sep 19, 2024

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DealerRater Sep 18, 2024

Nice people when you meet them direct you all proceed of how to to get nice deal

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DealerRater Sep 18, 2024

Chris Cartwright was easy to work with. Would send a friend here. Deal was completed in a timely manner.

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DealerRater Sep 13, 2024

They're an Outstanding Dealership, with Excellent Customer Service! Please go there you wouldn't be disappointed. Very Happ with the outcome in whatever you purchased.

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Google Sep 12, 2024

Brandyn, Tristan and Hilary at Valley GMC in Auburn, WA were very easy to work with, very responsive, knowledgeable and personable. They made the whole process much easier than just about any other car dealership I’ve worked with

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Facebook Sep 12, 2024

Recently purchased a new car at Valley and the team there was fantastic! They found a vehicle which will meet my needs for the next few years. Everyone was super friendly and helpful in both the sales, finance, and service departments. Would recommend them anytime!😀

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Google Sep 12, 2024

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DealerRater Sep 5, 2024

I knew what I was looking for, so I wasn't a hard sell. They had the best price in WA and OR.

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Google Sep 4, 2024

Reached out Valley GMC and Hilary helped find the exact model I was looking for. She set me up with Keith. He was great, made the decision process stress-free. I highly recommend both of these individuals.

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DealerRater Sep 3, 2024

Very courteous, responsive, knowledgeable. Provided good answers to my questions, the delivery process was quick and efficient.

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DealerRater Aug 22, 2024

Made the hassle and hoops of buying a car easy. They were extremely helpful in all aspects and honest and upfront. Great people!

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Google Aug 20, 2024

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Google Aug 18, 2024

Chris cartwright was excellent, very professional attentive and really helpful, the process was really mild, I totally recommend him 👍

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Google Aug 16, 2024

I ordered my 2024 GMC Sierra EV Denali Edition 1 from Valley GMC back in October 2022. Over the next 2 years, I would pester them with updates about the truck that I would hear on the forums. They would always humor me and reach out to GM to see about the updates. They were great throughout the whole process. Then as the trucks started to be ordered, again I pestered and again they got me the info and quickly got my order in. We continued this dance all the way until the truck was in transit. I was expecting my truck to arrive ...

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Google Aug 14, 2024

It was surprisingly fast. And everyone was extremely helpful. Definitely would recommend shopping here for you next truck

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DealerRater Aug 12, 2024

Great Experience working with me over the 2 years waiting for my custom vehicle order. They communicated well throughout the whole process.

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Google Aug 11, 2024

I had a great experience with Valley GMC. I literally just bought a 2024 GMC Denali Sierra 3 weeks ago at Seaview GMC. Rena and her team reached out to me to inform me of the new arrival of the EV Sierra truck. I was curious and drove down to take a look. Before you know it, I traded in my new truck for this bad boy! Couldn’t be happier with the whole process and the first GMC EV Denali Truck! Thank you guys for making it a great experience and showing value! Looks great in my driveway!

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Facebook Aug 9, 2024

Very pleasant and meticulous. Made the withdrawal feel very secure! Friendly & fast! hands down, one of the best investor. Easiest investment I've ever made, thank you MRS. Elizabeth Bays. Contact her now and invest with her if you're into Forex, stock / Crypto trading. Her contacts: WhatsApp: +1 406-213-4843 Email:[email protected] Facebook:Elizabeth Bays

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Google Aug 8, 2024

Worked with Kieth Schumacker and the experience was excellent

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Google Jul 30, 2024

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Google Jul 27, 2024

Greatest experience buying a vehicle. Thanks to Hilary and Tristen. I tried many other dealerships before finding them. Low pressure, and they were patient. HIGHLY recommend.

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Google Jul 26, 2024

Hilary Wood is awesome, thanks for your persistence and help with the perfect GMC!

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Google Jul 22, 2024

If you want good professional service, stop by Valley GMC, LLC. You will not be disappointed. My car was in a body shop having repairs done and it took them 39 days to get it back to me. When they did, my battery was completely dead. I made it to the shop just before closing and they swapped out batteries, reset my tire sensors and I was on my way! Thanks for all the hard work!

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Google Jul 19, 2024

I recently purchased a BMW X5 from Valley GMC, and I had the pleasure of working with Chris Cartwright throughout the process. Despite living cross country, Chris made the entire experience seamless and stress-free. From the start, Chris went above and beyond by taking numerous pictures and providing an in-depth walk-around video of the car. This attention to detail was crucial in making me feel comfortable with my purchase. He even arranged a third-party pre-purchase inspection, ensuring that I had complete confidence in the car's condition before finalizing anything. Once I decided to move forward, Chris made the financing ...

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Google Jul 12, 2024

Great dealership, great experience! Chris Cartwright was very helpful and courteous

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DealerRater Jul 11, 2024

Literally the best buying experience anyone could have! Hilary and Bryant both went out of their way to insure everything was perfect!

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Google Jul 8, 2024

Worked with Chris Cartwright to buy and F150 and he was great. Great guy and easy to work with. Was very helpful and generous with test drives and any information we wanted. The truck had some front end noise that the service department here and at Way Scarff Ford claimed they couldn’t hear, then I heard it driving the truck home after they had kept it for multiple days with no fix. So I had to resolve that issue by myself, but I understand that is not Chris’s department and he was still as helpful as he could ...

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Google Jul 5, 2024

Found our new Yukon XL at Valley GMC. I had been looking all over the US for an very specific specs. We live in TN so was a little hesitant about the entire buying process. I was lucky enough to get Mr. Chris Cartwright as my sales associate. He went over and beyond to be sure that I had all of the information, videos , and photos of the vehicle to feel good about my purchase. The purchase process was extremely simple with Valley GMC team doing all the heavy lifting. Chris even arranged a transport for the vehicle to be ...

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DealerRater Jul 5, 2024

Excellent service, helpful and courteous. Great car, great price. They even stayed open late to finish the deal.

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Google Jul 4, 2024

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Google Jul 2, 2024

The customer experience at the dealership is severely impacted by GM itself: Bad software, bad features, lack of tech support to the techs, etc., etc. So the dealership can only do so much, and nothing more - all because of GM!

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Google Jun 30, 2024

I worked with Justin for my vehicle, and he was very very helpful. He’s so kind and honest!

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Google Jun 26, 2024

I had an appointment for a service repair on my truck and the issue was resolved by the end of the day. Within 24 hours, a completely different and more serious issue reared it's ugly head. Randy was able to take my truck back in, the morning I called. That more serious issue was resolved by the end of the day. I greatly appreciate the tech who was able to diagnose the issue and repair, what to me seemed like NO easy task, all in the same day! Even without an appointment! Thank you!

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DealerRater Jun 21, 2024

Very helpful and product knowledgeable, friendly too. Have purchased multiple vehicles from Valley GMC & will again. A family run business makes a difference.

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Google Jun 21, 2024

Had an amazing experience here at GMC valley, I needed a vehicle quickly and Hilary made it possible for me. She was very responsive the during the process, and got me in and out. No hiccups, smooth process, calm atmosphere. Jim was awesome & walked me through every detail of my warranty and answered my questions thoroughly, and a big shoutout to Bryant as well. Thank you GMC Valley!

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DealerRater Jun 20, 2024

For me, buying a car is not my favorite experience. But the people at Valley GMC made it pleasant and painless, so much so that I returned for round 2 :). First I worked with Tristen to lease my car 3+ years ago. This was a new brand for me and he was very helpful in every way, even helping me to set up my infotainment center and link my phone etc before I drove out of the lot. Fast forward 3 years and I received friendly, no pressure, calls from Hilary and Rena offering to assist in the lease end process. Ultimately I ...

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DealerRater Jun 20, 2024

Good communication. Made the buying process good. And my sales gal was super sweet and knowledgeable.

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DealerRater Jun 20, 2024

Everyone at the Dealership is professional and always willing to help. My experience was quick and easy. I would only recommend Valley GMC to anyone for all your vehicle needs.

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DealerRater Jun 19, 2024

Average experience, nothing special. Pretty simple and straightforward to deal with, average price on vehicle. Didn't get pushy or weird until we got to the back office and refused the "upsales" like extended warranty and prepaying for "oil changes" etc. It got a lil tense as we repeatedly declined, but i think all dealers do that nonsense. The truck was kinda dirty from sitting on the lot when i bought it, once we got it home and washed it, we discovered several scratches, paint chips and deep swirls in the clear coat. They were very ...

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DealerRater Jun 19, 2024

Had a good experience. Very light mood/relaxed in the dealership. I shopped on line and knew what I was looking for when I came in. No pressure to find something else. Thanks, Jared Goodson

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DealerRater Jun 19, 2024

Very professional and friendly. New model training (Acadia) was very good. Truly Ladies and Gentlemen serving Ladies and Gentlemen!

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Google Jun 14, 2024

Worked with Hilary on my deal, super transparent, friendly, respected my time and set the right expectations from the get go. Would definitely do business with Hilary again, she is a rockstar in my book because of the trust and transparency she built. Follow through with everything she said she was going to do from Point A to B. That means a lot in my book. Thanks Hilary!!!

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Google Jun 14, 2024

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Google Jun 14, 2024

Great buying experience, 5 star customer service

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Google Jun 12, 2024

Great service!

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Google Jun 9, 2024

justin was awesome. i came in on a used truck and went home in a beautiful new 2024 sierra. i would recommend anyone to buy from this dealership and justin inparticular. justin was so awesome i cant thank him enough

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Google Jun 3, 2024

From the sales team to service, they were very professional and helpful! Kept me updated on progress! It is my 5th car I have bought from them! Highly recommend Hillary in sales!!!

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Google Jun 3, 2024

It was fantastic. I was in and out, Bryant did an excellent job for me, will absolutely purchase from Valley Auburn GMC again!

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DealerRater Jun 2, 2024

I recommend Valley GMC to anyone looking to purchase a new or used vehicle! I worked with Colin who was respectful, friendly, and did his job well without being pushy. He contacted me appropriately during the process while also giving me my space. This was my first experience purchasing a vehicle entirely in my own (without a spouse) and I did not feel taken advantage of in any way. In addition to Colin, I worked with Jim for completing paperwork and with Toby in the service department. I could not speak more highly of this dealership as everyone from these ...

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Google Jun 1, 2024

Fast friendly service.

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Google May 25, 2024

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Google May 23, 2024

I was able to have additional work done without being inconvenienced. Service was prompt and staff was courteous.

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Google May 22, 2024

Met all my expectations and I had a nice waiting room to hang out in a do some of my work

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Google May 17, 2024

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Google May 3, 2024

We are moving out of the country and needed to sell our vehicles. Chris Cartwright saw our add, reached out to us with an offer. It was definitely a reasonable offer and the sale went very smooth. No bickering or haggling. The staff was helpful, honest and professional. I would buy from these guys if we ever move back to the area!

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Google Apr 29, 2024

Such an amazing experience buying a truck today with Valley GMC. My Sales Consultant Chris made the process smooth and easy. He had the vehicle ready for my appointment and answered any questions I had. Very professional, respectful, and attuned to my needs. I was able to make my decision with ease. Thank you Chris, Jim, and the rest of the team at Valley GMC for all of your help!

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Google Apr 29, 2024

Working with Hilary was a pleasure from start to finish. She made the car selling process incredibly smooth and stress-free. Her communication was excellent and she was very accommodating with scheduling. Hilary handled everything efficiently. I would highly recommend her to anyone looking to sell their vehicle.

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Google Apr 19, 2024

Not only was the service quick and friendly, they also worked tirelessly to remove the release valve that Jiffy Lube stripped. I am so thankful that they were able to get me in and out quickly and replace the valve that another company ruined. Thanks to George and Sarina!!


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